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DIA Nexus DW Copilot
DW Copilot

From Customer,
To Internal Business.

Daewon CTS DIA NEXUS uses AI chatbots and AI assistants for a wide range of purposes, from customer support to internal business operations.

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엔터프라이즈 AI 업무 지원 솔루션
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엔터프라이즈 AI 컴퓨팅 인프라용 반도체 그래픽
Products Recommendation

Recommend
Personalized Products

  • AI-based personalized product recommendations

  • Attribute-based personalized recommendations
    (Customized recommendations based on various product attributes)

  • Deep learning–based personalized recommendation algorithms
    (Analyzing customer behavior patterns, search history, and preferences)

  • Real-time data–linked product recommendations
    (Real-time integration with products displayed in the internal B2B shopping mall)

  • Related and alternative product recommendations

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엔터프라이즈 AI 컴퓨팅 인프라용 반도체 그래픽
Customer Service

24/7 customer support
anytime.

24/7 automated, personalized customer support

Real-time response services through AI chatbots

Improved staff efficiency through automated responses
(Enabling employees to focus on higher-value tasks with AI chatbot support)
Real-time data–integrated customer support
(Real-time integration of order, delivery, and inventory status)
Order-related inquiries
(Order lookup, delivery tracking, returns and exchanges)

Fast responses leveraging consultation history and FAQs

엔터프라이즈 AI 컴퓨팅 인프라용 반도체 그래픽
Products Recommendation

Recommend Products
through Conversation

  • AI-based personalized product recommendations   

  • Attribute-based personalized recommendations
    (Customized recommendations based on multiple product attributes)  

  • Deep learning–based personalized recommendation algorithms
    (Analyzing customer behavior patterns, search history, and preferences)) 

  • Real-time data–integrated product recommendations
    (Real-time synchronization with products displayed in the internal B2B shopping mall)

  • Related and alternative product recommendations

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GPU·NPU 인프라 연계, 보안 아키텍처, 운영 최적화
Customer Service

Easy search
across all data.

Unified search of all data within the enterprise

Natural language-based intelligent search function
(personalized search through natural language-based semantic understanding)

Maximizing the use of internal knowledge assets
(creating ideas and innovating based on accumulated knowledge)

Improve work efficiency with quick searches
(shorten work time by quickly finding the information you need)

We present sales cases based on CRM data in stages and
provide titles for each case.
View departments and contacts, sales channels, and activity history

Provide the manager in charge of the itemand product information

Schedule information

ERP-based data analysis and decision support

Support for RPA-linked automation functions

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DIA Nexus AI Experience Lab
DW Copilot DEMO

DW Copilot
DEMO

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